Careers

Job Summary:

The primary role of the Genetic Assistant is to ensure that patients referred for a genetics evaluation and their families have access to the full array of genetic services offered by GGC. These services include clinical genetic evaluations, laboratory diagnostic services, genetic counseling services, and genetic educational information specific to the individual’s particular condition. The position will include assisting with referrals, scheduling, sample coordination, and billing activities associated with e-consults and e-visits.

Supervisory Responsibilities

• None

Duties/Responsibilities:

• Communicate with DDSN Service Coordinators and healthcare providers to provide information and easy access for genetic evaluations.
• Collect pertinent medical, educational, psychological, and social records once a request for services is received.
• Communicate with patients and families to obtain past medical history, developmental history, and family history, to schedule and assist in the clinical evaluation, and to follow up on the clinical evaluations and laboratory testing.
• Communicate with insurance companies regarding pre-authorization for genetic tests including preparation of letters of medical necessity and appeal letters.
• Prepare requisitions and samples for laboratory diagnostic testing.
• Locate and provide genetic educational materials and links to appropriate community resources for patients, families, and family support groups.
• Help refine workflow processes associated with e-consults and e-visits.
• Perform other related duties as assigned.

Required Skills/Abilities:  

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.
• Proficient and comfortable with virtual, on-line communication mediums.
• Experience with EPIC electronic medical record or willingness to learn.
• Excellent organizational skills and attention to detail.
• Ability to work independently.

Education and Experience:

• Bachelor’s degree in sociology, biology, genetics or other health-related field.
• Professional work experience in a related field preferred.
• Background in counseling, nursing, phlebotomy or medical assistant is desired.

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of periods of standing and bending.
• Must be able to lift up to 15 pounds at times.

Job Summary:

The Reimbursement Specialist will be responsible for working with referring providers and/or patients to assist with preauthorization, billing, and reimbursement issues related to genetic testing, visits or consults provided by GGC.

Supervisory Responsibilities:

• May assist in training newly hired and established employees in areas related to insurance reimbursement, preauthorization, and collections.

Duties/Responsibilities:

• Perform daily activities of billing and auditing of accounts to ensure accurate claims submissions and to optimize reimbursement from commercial/governmental payers, clients, and payers for services provided.
• Document eligibility, benefit, and authorization information in accordance with established guidelines.
• Verify prior authorizations and/or pre-service requirements are met.
• Proactively manage and maintain all outstanding authorization accounts to increase billing of clean claims.
• Provide outstanding customer service to patients and develop and maintain positive working relationships with internal and external customers.
• Document all account activity and correspond to inquiries in a timely manner.
• Work as part of the accounts receivable operations to resolve open balances with payers.
• Escalate payer issue trends for leadership consideration along with possible solutions.
• Exhibit a good understanding of genetic services provided, as well as fee practices, with the ability to recognize areas of possible difficulty and take appropriate steps.
• Assist in resolution efforts for payers assigned within the AR department.
• Communicate and work effectively with colleagues from all departments.
• Support training of new and existing personnel specialists with tasks related to the preauthorization and reimbursement function.
• Consistently follow written and verbal communications and internal processes, as well as meet or exceed monthly quality and productivity standards.
• Perform other related duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills
• Strong customer service skills to include being comfortable discussing billing issues with both patients and insurance companies
• Proficient in working with computer to include familiarity with Microsoft Office products, Electronic Medical Records and electronic claims software.
• Excellent organizational skills, time management skills and attention to detail
• Ability to maintain strong relationships with physicians, employees, patients, and customers.
• Self-motivated and self-directed with the ability to work independently and as part of a team

Education and Experience:

• Associates degree preferred with related experience in patient billing, preauthorization or insurance verification
• Demonstrated knowledge of health insurance plans including Medicare, Medicaid, HMO’s and PPO’s beneficial.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Job Summary:

Processing medical referrals and calling patients after referrals have been authorized by a provider to confirm point-of-contact information, inform them of patient history and consent form requirements, and schedule appointments across five clinics located across the state.

Supervisory Responsibilities

• None

Duties/Responsibilities:

• Answer telephone, schedule appointments for multiple providers, transfer calls to appropriate area as needed, and generally assist patients with questions.
• Provide trouble-shooting and refinement to scheduling processes and workflows.
• Perform schedule accuracy audits as necessary.
• Must fill-in when needed at other clerical areas as requested by management.

Required Skills/Abilities: 

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills; specifically, as it relates to calling patients to schedule an appointment and reminding them of required paperwork.
• Ability to maintain courteous, professional and effective working relations with persons on all levels.
• Proficient in EPIC; specifically, in processing referrals, importing patient information, and scheduling patients using office templates, or willingness to learn.
• Proficient in Microsoft Office Suite and SharePoint.
• Excellent organizational skills and attention to detail.
• Ability to work independently.

Education and Experience:

• High School Diploma or equivalent; will not substitute experience for education.
• Minimum of two years of work experience in a related area.

Physical Requirements: 

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

Job Summary:

Genetic counselors are healthcare professionals with training in medical genetics and psychosocial counseling. The position will involve utilizing professional knowledge to educate, advocate, and assist individuals and families in understanding the potential or confirmed diagnosis of a genetic condition. Responsibilities will include working as a team member with clinical and laboratory geneticists and other health care professionals, and acting as a case manager, patient advocate, and liaison throughout the evaluation and diagnostic process. Coordination and support of research activities may be needed. In addition, the position will involve the implementation and development of e-consult and e-visit requests, including helping to identify and codify workflow processes and best practices.

Supervisory Responsibilities:

• May direct the work of administrative employees, other genetic counselors, and clinical support personnel.
• May assist in training newly hired administrative and clinical support employees, other genetic counselors and advanced practice providers, as well as genetic counseling, medical students, and medical and genetics residents.
• May be required to educate and coach fellow Clinical Genetic Counselors and administrative employees on e-consult and e-visit practices.

Duties/Responsibilities:

• Assess family and medical history and counsel patients and/or families in cases of genetic disorders and birth defects.
• Discuss benefits and limitations of genetic testing options. Obtain consent from interested patients.
• Assist families in understanding genetic disorders in their families including the probable course of the disorder, available management strategies, medical recommendations from the geneticist and recurrence risks.
• Interpretation of laboratory results and communication of findings.
• Document information in patient health records and develop follow-up recommendations for patients; maintain appropriate records, ensuring confidentiality.
• Develop and present educational and related programs as appropriate.
• Collaborate and participate in educational activities of the Center including journal club; attend educational conferences.
• Coordinate and support the execution of research protocols as needed.
• Develop processes to evaluate patients via e-consults and e-visits; seek to grow the patient population seen via this medium.
• Work with pediatric and adult patients in the general and metabolic clinics.
• Perform associated administrative or clerical tasks, which may include special projects and correspondence.
• Additional patient, administrative, and other duties as assigned.

Required Skills/Abilities:

• Ability to apply counseling methods and techniques.
• Ability to effectively communicate medical information, test results, diagnoses and/or proposed treatment in a manner easily understood by the patient/family.
• Thorough knowledge of genetic information and testing, psychological aspects of genetic counseling, and birth defects.
• Ability to maintain emotional stability to cope with human suffering, emergencies and other stresses.
• Ability to use independent judgement and to manage and impart confidential information.
• Excellent organizational skills and attention to detail.
• Proficient in Microsoft Office Suite or related software and EMR; basic understanding of clerical procedures and systems.
• Proficient and comfortable with virtual, on-line communication mediums.

Education and Experience:

• A Master’s degree in Genetic Counseling is required, must be Board Certified/Eligible by the American Board of Genetic Counseling.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• May require prolonged periods of standing or walking.
• Must be able to lift up to 15 pounds at times.

Job Summary:

The responsibilities of the position will include evaluating patients with genetic diseases and disorders, to include appropriate management of rare disorders, genetic testing, risk assessment of individuals, and genetic counseling of family members. The position will involve the implementation and development of e-consult and e-visit requests, including helping to identify workflow processes and best practices.

Supervisor Responsibilities: 

• May supervise or direct the work of other geneticists, genetic counselors, genetic assistants, physician assistants, dieticians, psychologists, and other clinical and non-clinical direct care support personnel.
• May instruct genetic counseling students, medical students, residents, graduate students, or others in methods or procedures for diagnosis and management of genetic disorders.
• May be required to educate and coach fellow Clinical Geneticists on e-consult and e-visit practices.

Duties/Responsibilities:

• Gather data and evaluate medical histories of patients and their families.
• Collect samples for diagnostic and research testing from patients and family members.
• Review laboratory results and provide interpretation to patients and families.
• Manage the collection of relevant data regarding patient histories.
• Coordinate with genetic counselors to prescribe a plan of treatment for patients with genetic disorders and conditions.
• Collaborate with other physicians, providers, lab directors and researchers to determine the specific genetic tests that need to be performed on a patient.
• Maintain complete and accurate records of research, methodology, processes, procedures and test results.
• Document results of clinical trials and research studies in scientific journals and present findings at medical conferences.
• Collaborate and participate in educational activities of the Center including journal club; attend educational conferences.
• Read scientific literature relating to genetics to stay up-to-date on discoveries and developments in the field.
• Work to improve existing techniques in genetic research and treatment of patients.
• Strive to enhance and improve treatments for individuals with genetic diseases and disorders.
• Develop and grow processes to evaluate patients via e-consults and e-visits.
• Participate in on-call system with other clinical providers.

Required Skills/Abilities:

• Knowledge of medical terminology and procedures generally obtained from the completion of medical school.
• Knowledge of genetics and data collection techniques.
• Possession of a strong patient focus with the ability to communicate effectively in lay terms.
• Ability to instruct and supervise junior staff and peers.
• Proficient and comfortable with virtual, on-line communication mediums.

Education and Experience:

• A Medical Doctorate and background in human/medical genetics required.
• Qualified for licensure in South Carolina.
• Board certified/eligible in Clinical Genetics and/or Medical Biochemical Genetics by the American Board of Medical Genetics and Genomics.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• May require prolonged periods of standing or walking.
• Must be able to lift up to 15 pounds at times.

The Greenwood Genetic Center (GGC) Diagnostic Laboratory has an immediate opening for a fulltime Molecular Laboratory Technologist with an emphasis on biotechnology. The position will be located in the Greenwood GGC Diagnostic Laboratory and will work with a team of Molecular Directors and PhD faculty, laboratory technologists and support personnel.

The primary responsibilities of the Molecular Technologist may include using standard molecular techniques such as PCR, Sanger or Pyrosequencing, restriction enzyme digestion, fragment analysis, Southern blotting, multiplex ligation-dependent probe amplification (MLPA), and Next Generation Sequencing (DNA/RNA) to analyze clinical diagnostic samples that are submitted for laboratory analysis. The technologist will follow standard operating procedures for sample handling, sample processing, test analyses, and recording of test results, and will adhere to the quality control policies of the laboratory. When appropriate, the technologist may be responsible for training of other technologists/fellows/students, and participate in the maintenance of laboratory equipment. Additional roles may include management and development of the Laboratory Information Management System and other software tools used by the laboratory. Familiarity with relational database systems (i.e., Microsoft Access, MySQL) and programming logic is highly recommended. Responsibilities may include troubleshooting and debugging issues within the system and working with end users to improve the interface. The Molecular Technologist will report to the Molecular Supervisor and Molecular Lab Director(s).

Candidates who have at least a Bachelor’s Degree in science or related field preferably with an emphasis on biotechnology are encouraged to apply. A letter of interest noting relevant experience, current resume and list of professional references should be submitted to:

E-mail: careers@ggc.org
Fax: (864) 388-1062: ATTN: Talitha Kay

The Greenwood Genetic Center has an immediate opening for a Lead Bioinformatic Specialist on our Greenwood campus. The primary role of this position at the Greenwood Genetic Center is to lead our efforts surrounding the use of Next-Generation Sequencing data for clinical and investigational purposes. This individual will be charged with leading and supporting a group of current junior-level Specialists with the aim of developing greater levels of sophistication in the areas of Bioinformatics, Data Management and Machine Learning. Significant experience in the field of Genomics and clinically-applied Bioinformatics expertise is required. Additionally, experience with transcriptomic, epigenetics, and proteomics is preferred. Fluency in several programming languages, along with a well-rounded knowledge of genetics/molecular biology, is essential in order to understand and communicate relevant information. Significant collaboration with Clinical Laboratory Directors and other Data Management personnel will be required for continued development and improvement while also providing necessary input on the organizational improvements necessary to achieve our objectives.

The Lead Bioinformatics Specialist must also be able to adapt their skill set to accommodate for technological advances and a steadily increasing volume of high-throughput data. The applicant must also be willing to collaborate with other external Bioinformatics Specialists on larger, more demanding projects.

Qualifications:

• MS or PhD in either Bioinformatics or related field of Data/Computer Science

• Fluency in Java, Python, R and C++

Interested applicants should submit a letter of interest, curriculum vitae, and three references to:

E-mail: careers@ggc.org
Fax: (864) 388-1062: ATTN: Talitha Kay

The Greenwood Genetic Center is recruiting a registered nurse to join an active metabolic program serving the state of South Carolina. The Greenwood Genetic Center metabolic program includes two board certified clinical biochemical geneticists, three registered dietitians, a clinical psychologist, a nurse practitioner, a physician assistant, a genetic counselor, four metabolic clinic coordinators and a biochemical laboratory.

Job Summary: The Genetic Nurse will provide clinical direction for patient care in an ambulatory setting under the direction of the physician, advanced practice provider, or physician resident. They will also provide routine, standardized nursing care to patients and families as well as facilitate access to additional services to include laboratory diagnostic services, genetic counseling services, and genetic nutritional services specific to the individual’s particular condition.

Supervisory Responsibilities

• May direct the work of clinical and non-clinical direct patient care support personnel.
• May assist in training newly hired clinical support employees.

Duties/Responsibilities:

• Provides nursing care for patients and families at risk for or affected by diseases with a genetic component.
• Documents patient's vital statistics and other encounter data into patient chart and ensures that all required records are in the chart.
• Obtains brief medical history and chief complaint from patients.
• Assists physician with examinations, procedures and other activities related to direct patient care.
• Arranges for patient appointments for diagnostic testing, consults, referrals and admissions to the hospital.
• Prepares requisitions and samples for laboratory diagnostic testing.
• Provides injection and medication administration training.
• Collects blood samples using proper procedure.
• Calls in prescriptions for patients according to physician order.
• Promotes positive health behaviors and self-care skills through patient education.
• Prepares exam rooms with appropriate instruments, supplies and equipment. Cleans exam rooms between procedures and exams.
• Receives and returns clinically related telephone calls; screening and forwarding those requiring physician action.
• Completes medical/physical history forms and other related information for insurance companies.
• Monitors and maintains stock of medical supplies and proper functioning of equipment.
• Locates and provides genetic educational materials and links to appropriate community resources for patients, families, and family support groups.
• Performs other related duties as assigned.

Required Skills/Abilities:

• Ability to create a caring, compassionate relationship with the patients and families.
• Ability to act as a patient advocate.
• Ability to work in a collegial and collaborative relationship with the healthcare team to use evidence-based practice in providing care.
• Trained to adhere to complex protocols involving medications and therapies.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office Suite or related software.
• Experience with EPIC electronic medical record or willingness to learn.
• Excellent organizational skills and attention to detail.
• Ability to work independently.

Education and Experience:

• Registered nurse (RN) with appropriate state license or compact licensure with multistate privileges.
• Completion of an accredited Associates or Bachelor’s degree in nursing or a diploma in nursing.
• At least two years of experience in a clinical setting, genetics or pediatrics preferred.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Prolonged periods of periods of standing and bending.
• Must be able to lift up to 15 pounds at times.

E-mail: careers@ggc.org
Fax: 864-388-1062 ATTN: Talitha Kay

A grant-supported postdoctoral position aimed at defining pathogenic mechanisms of pediatric disease is available immediately in the Steet lab within the JC Self Research Institute of the Greenwood Genetic Center (GGC). The GGC is a non-profit clinical, diagnostic and research center whose mission is to advance diagnoses and treatment for children with rare genetic diseases. The Research Division is equipped with state-of-the-art technology and equipment, including a new aquaculture facility. This position offers a unique opportunity to engage directly with clinical and molecular geneticists to better understand the genetic basis and molecular pathogenesis of inherited disorders.

We are seeking a highly motivated individual with experience in animal systems who can address complex questions regarding disease pathogenesis. Zebrafish experience and expertise with microscopy is preferred. As many of the projects involve models of Congenital Disorders of Glycosylation, experience in glycobiology is also helpful but not required. The successful candidate will use a combination of cell and animal systems in a highly collaborative environment to investigate disease mechanisms at a molecular and cellular level.Applicants are expected to have a strong record of first author publications from their Ph.D. work, experience with molecular and cell biological techniques and skill in both written and verbal communication. Interested applicants should send their cover letter, resume and list of professional references to:

Email: careers@ggc.org
Fax: (864) 388-1062

The Bioinformatics Analyst will be expected to assist the Bioinformatics Specialist team perform detailed analysis of Next-Generation Sequencing data in both a research and diagnostic setting. Fluency in several programming languages, along with a well-rounded knowledge of genetics/molecular biology, is essential in order to understand and communicate findings/results. Collaboration with additional individuals including Clinical Laboratory Directors is also essential to providing the most informative and concise results. The Bioinformatics Analyst must also be able to adapt their skill set to accommodate for technological advances and a steadily increasing volume of high-throughput data.

Qualifications:

• Bachelor’s Degree in Bioinformatics, Computer Science, or related field is required
• At least 2 years of related experience is preferred
• Fluency in Python, JAVA, R, or C++ is required
• Database experience is preferred
• Understanding of Biology and Genetics is preferred

Required Skills:

• Ability to work independently and work as a team member
• Excellent organizational, analytical, planning, and computer skills
• Strong work ethic

The Greenwood Genetic Center has an opening for a part-time bus driver for the Mobile Genetics Lab. The Mobile Genetics Lab, also known as the Gene Machine, is a 41 foot custom coach equipped as a mobile science laboratory. The Gene Machine allows students to engage in fun, entertaining and educational scenarios where they have the opportunity to learn about genetic traits and disorders, understand the lab techniques used in making a diagnosis as well as consider the ethical implications of testing and explore careers in the life sciences. The successful candidate would travel with a team of Genetic Education Instructors.

The primary responsibilities include driving the Mobile Genetics Lab within South Carolina, completing forms and records related to Mobile Lab operations, functions and maintenance and working cooperatively with students, school system personnel, GGC employees and the general public. The applicant must demonstrate knowledge of bus operations and equipment, motor vehicle laws and safety standards. Assignments will be rotated with one additional driver on the team.

Candidates must possess and maintain DOT medical certification and a valid South Carolina Commercial Driver’s License with an excellent driving record. Graduation from high school, with experience in bus or similar vehicle operation, or any equivalent combination of education and experience which would provide knowledge, skills and abilities of demonstrated, substantive experience in the operation of large buses required. Ability to travel within South Carolina with some overnight assignments is required.

Additional Requirements: Ability to sit, drive and maneuver long-wheel-based vehicles for extended periods of time. Considerable ability to lend assistance to passengers with disabilities; ability to provide lifting/moving assistance to disabled persons (some wheelchair- bound) as they are boarding or deboarding the bus.

Schedule: Traveling approximately two weeks per month (4 days per week).  

Interested applicants are encouraged to send a letter of interest, current resume or work history with list of skills and list of professional references to:

E-mail: careers@ggc.org
Fax: (864) 388-1062; ATTN: Talitha Kay

The Greenwood Genetic Center has immediate opening for a Board Certified/Board Eligible Clinical Geneticists at the Assistant or Associate Level in our Columbia office.

The responsibilities of the position will include patient care (inpatient and outpatient consultations), collaboration with our diagnostic laboratories, and teaching of genetic counseling students, medical students, and residents. There will also be an opportunity to participate in clinical research at a nationally and internationally acclaimed institution. The GGC provides a unique culture integrating clinical, diagnostic laboratory, education and research divisions into a dynamic and stimulating genetics team providing services across South Carolina and beyond. For more information about Columbia,  South Carolina please visit https://www.experiencecolumbiasc.com/.
 

MD or MD/PhD candidates who are ABMG board-certified/eligible in Clinical Genetics and qualified for licensure in the State of South Carolina are encouraged to apply. Board certification/eligibility in Pediatrics is also preferred.

Interested applicants are encouraged to submit a letter of interest, CV, and list of professional references to:

E-mail: careers@ggc.org

Fax: (864) 388-1062; Attn: Talitha Kay

The Greenwood Genetic Center has immediate opening for a Board Certified/Board Eligible Clinical Geneticists at the Assistant or Associate Level on our main campus in Greenwood.

The responsibilities of the position will include patient care (inpatient and outpatient consultations), collaboration with our diagnostic laboratories, and teaching of genetic counseling students, medical students, and residents. There will also be an opportunity to participate in clinical research at a nationally and internationally acclaimed institution. The GGC provides a unique culture integrating clinical, diagnostic laboratory, education and research divisions into a dynamic and stimulating genetics team providing services across South Carolina and beyond. For more information about Greenwood, South Carolina please visit http://www.visitgreenwoodsc.com/.

MD or MD/PhD candidates who are ABMG board-certified/eligible in Clinical Genetics and qualified for licensure in the State of South Carolina are encouraged to apply. Board certification/eligibility in Pediatrics is also preferred.

Interested applicants are encouraged to submit a letter of interest, CV, and list of professional references to:

E-mail: careers@ggc.org

Fax: (864) 388-1062; Attn: Talitha Kay

The Greenwood Genetic Center has an immediate opening for a fulltime Board Certified/Board Eligible Biochemical Geneticist at the Assistant or Associate Level. The position is located in the Columbia office of the Greenwood Genetic Center and will have an emphasis on the evaluation, diagnosis and treatment of patients with inborn errors of metabolism requiring dietary treatment as well as enzyme replacement therapy. There will be the opportunity to participate in teaching and clinical research. The successful candidate is also expected to participate in the on call schedule for patients with biochemical disorders.

The responsibilities of the position include patient care (inpatient consultations, outpatient metabolic genetics clinic and newborn screen consultation); collaboration with GGC biochemical genetics laboratory; and teaching of genetic counselors, USC medical students and residents. The qualified candidate will be offered a faculty position with USC at rank commensurate with their qualifications. GGC provides a unique culture integrating clinical, diagnostic laboratory, education and research divisions into a dynamic and stimulating genetics team providing services across South Carolina and beyond.

MD or MD/PhD candidates who are ABMG board-certified/eligible in Clinical or Medical Biochemical Genetics and qualified for licensure in State of South Carolina are encouraged to apply. Board certification/eligibility in Pediatrics is also preferred.

Interested applicants are encouraged to submit a letter of interest, CV, and list of professional references via Email  Neena Champaigne, MD